Overview
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We’re working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
This is a pivotal role in the Fundraising Directorate as one of three Heads making up our Fundraising Leadership Team and provides an opportunity for an Individual Giving expert and leader with a passion for delivering excellent supporter experiences.
You will be joining a supportive and ambitious team as we embark on a new fundraising strategy (2025-2029), with a renewed focus on growing our supporter numbers alongside growing our income, so we can increase our impact for people with cystic fibrosis.
In this role, you will:
- Lead and motivate the Individual Giving, Legacy and In-Memory, and Supporter Care teams
- Facilitate a culture of collaboration, innovation, efficiency and keeping our supporters front and centre
- Set the direction, budget and KPIs to ensure we meet our income targets and grow and retain our core income streams
- Regularly review our programmes to ensure we are maximising return on investment, capitalising on latest trends and learning as we go
- Collaborate with colleagues across the Trust to develop and implement a Supporter Experience Strategy that results in our supporters feeling valued, respected and with us for the long-term
We’re looking for someone who has strategic experience of developing and delivering successful individual giving and ideally legacy programmes, is results-focused, with great leadership and relationship building skills. You will have a love for both data and words, and an enthusiasm for using ideas and data to help raise more money in effective ways.