Overview

Givebutter is seeking a Sales Operations Specialist to help level up our sales team’s operations as they continue to scale. We’re seeking a detail-oriented and analytical professional to improve sales workflows, enhance data accuracy, and drive operational efficiency to support revenue growth.

In this role, you’ll play a key part in refining sales processes, resolving operational challenges, and ensuring seamless CRM utilization. You’ll be responsible for maintaining dashboards and reports to track key sales metrics, providing actionable insights to sales leadership, and working closely with teams across RevOps, Marketing, and Customer Success to align strategies.

The ideal candidate has hands-on experience managing sales operations in HubSpot, a strong grasp of CRM best practices, and a passion for data-driven decision-making. You should be eager to support the sales team throughout the deal cycle, establish standardized processes, and contribute to forecasting and performance analysis.

Key responsibilities include designing and maintaining sales workflows, safeguarding data integrity, monitoring pipeline health, and assisting with quota assignments and performance tracking. Success in this role will require strong analytical skills, problem-solving abilities, and a drive for continuous improvement.

We want to hear from people who…

  • Have experience working in sales and sales support roles – you have experience working on a sales team and have transitioned to operations or supported operational success, or you have been in sales support role for some time.
  • Understand the ever-changing nature of a SaaS startup – you recognize that the solution today might not be the solution tomorrow, but what you build can scale and grow with that change.
  • Takes a data-driven approach to decision-making – you rely on facts and analysis to guide strategies and optimize processes.
  • See an issue and solve it – you are someone who takes initiative and proactively solves problems.

Responsibilities

  • Design, implement, and maintain efficient sales workflows and processes in HubSpot, while monitoring CRM utilization for continuous improvement.
  • Support the sales team throughout the deal cycle by troubleshooting operational issues and removing roadblocks.
  • Support the maintenance and integrity of sales data within HubSpot, including contact, company, and deal records.
  • Own dashboards and reports to track primary Sales KPIs such as lead conversion rates, pipeline health, win rates, and sales velocity.
  • Develop and document standardized procedures for the sales team, ensuring clarity and consistency.
  • Provide data-driven insights to sales leadership for forecasting and strategic decision-making.
  • Assist regarding quota assignments and sales team performance tracking.
  • Collaborate as part of the RevOps team to ensure alignment between sales and broader revenue strategies.

Requirements

  • 2+ years of experience sales operations, data analysis, or a similar role within a high-growth SaaS environment.
  • 2+ year(s) Hubspot Sales Hub Administrator and experience with other sales-related softwares (i.e. Conversation Intelligence, Compensation Software, Automation tools)
  • Expertise in building, optimizing, and documenting sales processes and tools.
  • Highly proficient in G-Suite or Microsoft Suite.
  • High level of detail orientation and experience managing/prioritizing competing demands
  • Experience selling into the nonprofit space is a bonus, but not required

Compensation

  • $80K – $95K • Equity • Bonus

NB: We’ll also have an AI tool joining most of your calls to record and take notes during the process. Please let us know if you’d like to opt out 🤖

Benefits

  • Remote Work: Work from anywhere in the United States.
  • Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.
  • Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.
  • 401k: We offer a 3% 401k match for all eligible employee’s.
  • Vacation and Holiday: Givebutter offers a Flexible PTO policy with uncapped Vacation days. Givebutter is closed for a whole week in the summer for an employee Wellness Week.
  • Parental Leave: We offer access to a retirement planning account through Human Interest for eligible employees, with a 3% company match.
  • Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.
  • Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.
  • Professional Development: We offer learning and development reimbursement opportunities.
  • Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you’re doing and the company you work for.
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